INTRODUCTION
This Agreement contains the complete terms and conditions that apply to you in joining, buying, bidding, and all other actions you take on our website. By using or shopping from this Web site, you agree to be bound by its terms of use and shall comply with thereof. This Agreement describes and encompasses the entire agreement between Chinesetea Co. (the seller) and you (the Purchaser), and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings concerning the Site, products, content, and software provided by or through the Site, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by us from time to time without specific notice. The agreement posted on our website reflects the latest agreement and you should carefully review these terms before you use our site.
USE OF THE SITE & PROHIBITIONS
The Site allows you to shop and purchase online. However, you are prohibited to do the following acts, to wit:
(a) use our sites, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools;
(b) mining or collecting information about users’ personal information;
(c) manipulating the price of any item or interfering in any way with the operation of the website;
(d) take any action that may damage the rating system.For you to complete the sign-up process on our site, you must provide your full legal name, current address, valid email address, and any other information needed to complete the sign-up process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature.
PAYMENTS AND PROCESSING OF INVOICES
Chinesetea Co. has the sole description to provide the terms of payment. Unless otherwise agreed, payment must first be received by Chinesetea Co. before the latter accepts an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, PayPal, or electronic check. Invoices are due and payable within the period noted on your invoice, measured from the date of the invoice. Unless otherwise noted, all invoices are required to be paid to start production on custom products. An order may be invoiced separately. Chinesetea Co. has the discretion to cancel or deny orders. Chinesetea Co. is not responsible for pricing, typographical, or other errors in any offer by Chinesetea Co. and reserves the right to cancel any orders arising from such errors. For all but consumer purchases, Chinesetea Co. reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge.
REFUND POLICY
If the goods are faulty, please let us know within 7 days of receipt if you are unhappy with your products and we will gladly help.
To receive any type of refund, the goods in question must be returned to our office. Please contact your sales rep or our customer service team to arrange for a pickup or to receive a return shipping label. We will pay for shipping back to our company.
If goods are found to be defective during our inspection, we will ship the new products to you at no cost. Production time for remakes is usually 15-20 days unless otherwise agreed upon in writing.
CANCELLATION FEE
For canceled orders paid for by CREDIT CARD, there is a 5% cancellation fee. This fee covers the costs and fees associated with processing two credit card transactions. Thank you for your understanding. There is no cancellation fee when orders have been paid by check or money order.
RISK OF LOSS
All items purchased from our website are made according to a shipment contract. The risk of loss and title for such items passes to you upon our delivery to the carrier.
ACKNOWLEDGMENT OF RIGHTS
You will not modify, adapt, translate, prepare derivative works from, decompile, disassemble, or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through the use of or access to the Program or proprietary information related thereto.
EDITING, DELETING, AND MODIFICATION
We may edit, delete, or modify any of the terms and conditions contained in this Agreement, at any time and our sole discretion, by posting a notice or a new agreement on our site. Your continued participation in our program, visit, and shopping on our site following our posting of a change notice or new agreement on our site will constitute binding acceptance of the change.
FRAUD
FRAUDULENT ACTIVITIES are highly monitored on our site and if fraud is detected Chinesetea Co. shall resort to all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.
WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY
We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising concerning this Agreement and the Program will not exceed USD2,000 or the total price of the subject products paid or payable to you whichever is less.
We make no express or implied warranties or representations concerning the Program or any products sold and offered on our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products, and services are provided on an “as is” and “as available” basis. You understand and agree that your use of this site is at your own risk.
DELAYS IN ORDER DELIVERY
Chinesetea Co. will always give 100% to make sure we deliver in time for your event. Chinesetea Co. will NOT be responsible for delays caused by:
Customs (the UK, US, and other countries) from time to time inspect international shipments at random. If your products are held for a customs inspection, we will not be responsible for any delays.
Because our products are imported, we can not be held responsible for delays incurred AFTER we have given the products to our international shipping carrier. Weather, War, Changes in international shipping laws, and carrier delays can all cause your order to arrive late. Please give yourself enough time for the production and shipping of your product.
Chinesetea Co. will not be responsible for carrier and shipping delays.Chinesetea Co. is ONLY responsible for delays resulting in late delivery to the shipping carrier.
CONFIDENTIALITY
You agree not to disclose information you obtain from us and or from our clients, advertisers, and suppliers. All information submitted by an end-user customer according to a Program is proprietary information of Chinesetea Co. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute, or commercially exploit any such proprietary information in any manner.
NON-WAIVER
Failure of the Chinesetea Co. to insist upon strict performance of any of the terms, conditions, and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions, and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
MISCELLANEOU
This Agreement shall be governed by and construed by the substantive laws of the USA, without any reference to conflict-of-law principles.
Any dispute, controversy, or difference which may arise between the parties out of, about, or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Illinois, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
The entire agreement between the parties concerning the subject matter hereof is embodied in this agreement and no other agreement relative hereto shall bind either party herein.
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
If any provision of these terms and conditions is held to be invalid or unenforceable by any judicial order or decision, then that provision shall be deemed to apply only to the maximum extent permitted by law and the remainder of these terms and conditions shall remain in force and implement.